Return Form / Repair Form


Magdeburger Str. 16b
45881 Gelsenkirchen

+49 (0)209 389 489 0


Select a language...

Shipping costs:

Shipping costs may vary depending on the category of goods and the size of the package.

Only the shipping costs of the most expensive category of the order will be charged.

The shipping costs are always displayed in detail in the shopping cart, as well as at checkout.
Thus, you always know before completing your order, what shipping costs will be.

We offer the following shipping methods for you:

Parcel shipping national (DHL)

Standard shipping


Parcel shipping EU (DHL)

Standard shipping


International parcel shipping (DHL)

Standard shipping*


Your order will be shipped by DHL on the next working day at the latest (exception: payment in advance or if an item is not available at the time of order).

Packaging disposal

By recycling used packaging correctly, you help to conserve natural resources and prevent littering of the environment.

Please dispose of packaging waste such as shipping cartons, filling material free of charge via your municipal waste disposal system (recycling center or yellow bag, yellow garbage can).

*Customs duties may be incurred, which must be borne by the customer.
*The amount of customs duty is determined by the country, for more information please contact
*You should contact your local customs office.